Amazon’s Hall of Spinning Knives

I read about an incident of this on Kboards just today, and I was reminded of the Pageflip controversy, and my own recent attempts to prove that I have the rights to my own novella, Looking Through Lace. It seems that Amazon has gone from taking writers seriously to relying on canned responses, making it nearly impossible to resolve issues like this. Sigh. I used to be a huge defender of Amazon …

David Gaughran

Phoenix Sullivan is well-known in the indie community – I’ve known her myself since 2009 or 2010 and consider her a close friend.

Aside from being exceptionally generous with her time and knowledge, tirelessly sharing her insights on marketing and algorithms, Phoenix is also well known as a vocal campaigner against scammers and cheaters – particularly on the current big issues of book stuffing and clickfarming.

And now she is being targeted.

Phoenix made a box set free for a few days back in September, advertising on Freebooksy, KND/BookGorilla, and Digital Book World – all legitimate sites – and there was no other promotion involved with this title. No BookBub CPM ads, no Facebook campaign, no tweets, no newsletter swaps, no mailing lists.

On the third day of her free run, Phoenix’s box set was rank-stripped by Amazon, a punishment normally reserved for those who have used clickfarms or bots…

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