Tag Archives: KENP

Bye, Bye, KDP Select; Or, How I Got Screwed by Amazon (and You May Have Been Too)

I blogged a couple of days ago about how some kind of software glitch seems to be swallowing authors’ pages read, and posted the email I sent to Amazon about it.

Well, two days later, still no answer. Two days with a total of 24 pages read, when my daily average is closer to 1000. For all of October, I have have had less than half the pages read that I usually have in a single day. My pages read have flatlined, my rankings have tanked, and my sales have come to a halt. It looks like I’m going to have to start all over again — all over again.

I have since learned that the problem of the missing pages is probably connected to Amazon Kindle’s new feature, Page Flip, a navigational tool meant to be used to search books for specific passages. Unfortunately for authors, Amazon does not seem to have included a function to register pages flipped through. So if a reader who borrows a book from Amazon uses this function to read the book, it only counts as one page read — even if that reader reads all 900 pages of Yseult. (As a side note: today, the ranking of Yseult went from 200,000-something to 79,000 — with no sales and only 20 pages read. That makes absolutely no sense at all, unless at least half of those pages read are borrows, and all of those people borrowing the book only read one page. Go figure.)

Amazon is logically more concerned with providing an ideal experience for readers, their customers, rather than addressing the concerns of vendors, especially if they are such prawny content providers as I am. (“prawny” = opposite of big fish)

As a result, I sent Amazon an email today, requesting to have all my books still in Select removed as soon as possible, before the end of the three month period. KDPS has been good to me over the years, but I’ve realized now how Amazon truly feels about me, so it’s time to say goodbye to Select.

I can only suggest that everyone else with books in Select take a good look at their numbers for the last few months and decide what they want to do. Page Flip was introduced on June 28, but for most authors on Kboards, it has only become a serious problem in about the last month. And for readers, all I can do is ask you not to use Page Flip to read the books you borrow from Amazon.

Some authors on Kboards have suggested that Amazon is deliberately trying to lower the payout for authors, or get rid of those of us who aren’t successful enough, but I doubt it. I think instead that this is a prime example of Hanlon’s Razor: never attribute to malice that which can adequately be explained by stupidity. And here, add disinterest to the mix.

So, for now at least, I’m out. Bye, bye, KDP Select.


Been nice knowing you. Maybe we’ll see each other again someday.

Possible glitch in pages read (KENP) for Kindle Unlimited books

Since the beginning of the month, the numbers of pages read of my Kindle Select titles has gone from a daily average of about 800 to a measly 50. Okay, it’s only one week, I kept trying to tell myself, it will pick up again — and then I read this thread on the Kboards: http://www.kboards.com/index.php/topic,242225.0.html

It looks like it’s an actual glitch on the part of Amazon, and one that they’re denying, to boot. Which means that a lot of us may be out of a lot of money, and no way to fix it or be reimbursed for our losses.

So instead of writing, I composed a letter to Jeff Bezos and KDP Support:

Hello,

Since the beginning of the month, I have a seen a dramatic drop in the number of pages read (KENP) of my books that are in Kindle Unlimited. My averages vary widely, from a few hundred pages on a slow day to several thousand pages on a good day. Since the beginning of the month, however, my best day was 123 pages, with most days being below 50. (See attached screenshot of my dashboard.) This is a particularly strange development for my long fantasy novels: several days in a row one page read per day, when I usually have several hundred pages read a day.

I would greatly appreciate it if you could look into this for me. Pages read are a significant percentage of my writing income, and without them, KDP Select would no longer be interesting for me financially.

Thanks in advance,

Ruth Nestvold

Amazon Author Page:

https://www.amazon.com/Ruth-Nestvold/e/B0045AWCHU/

KENP Nestvold

If you are a Kindle author with books in KDP Select, I strong recommend taking a look at your KENP averages for the last couple of months. A number of authors on the Kboards have been seeing problems since September and even earlier. The only way to get this fixed is for all of us speak up.

Kindle Unlimited KENP Read up 17%!

Good news for a change! Via Chris McMullen:

IMPROVEMENT IN KENP READ RATE Here is some good news for KDP Select authors and for Kindle Unlimited subscribers (indirectly, since this good news for authors benefits the readers, too). The KENP p…

Source: Kindle Unlimited KENP Read up 17%!